Provided by Specialty Group

Specialty Group Claims

Tokio Marine HCC - Specialty Group stands ready to assist our valued brokers and insureds with any potential claim incident or claims related inquiry.

General claims inquiries

Tel: 800-927-6306
[email protected]

Loss run inquiries

[email protected]

High Limit Disability policyholders

[email protected]

Prize Indemnity, Weather and Event Cancellation policyholders

[email protected]

Sports and Recreation Facilities, Special Event Liability and Amateur Sports Policyholders

American Claims Management (ACM) is the highly experienced third party administrator for our sports and recreation facilities, special event liability and amateur sports programs.

ACM claims reporting

Claims Department Mailing Address:

P.O. Box 9060
Carlsbad, CA 92018-9060
Toll Free: 888-799-2919
General Fax: 619-744-5094
Email: [email protected]
ACM Website: acmclaims.com

ACM loss runs & broker requests

Email: [email protected]

Product Contamination

Crisis response assistance hotline (Stericycle): 1-877-650-8364
Number to report a claim where crisis response assistance is not needed: 1-914-242-7809
[email protected]

Restaurant Recovery

Crisis Line (The Acheson Group): 1-800-836-5826
Claim notification: [email protected]

Kidnap & Ransom

Crisis line (Unity Advisory Group/On Call International): 1-410-571-2628
[email protected]

Get in touch
Claims
Specialty Claims

For general Specialty claims inquiries, contact us on this email.

Claims
Specialty Loss Runs

For Specialty loss run inquiries, contact us on this email.

Main contacts

Directory
Head office

401 Edgewater Place Drive, Suite 400
Wakefield, MA 01880

(781) 994-6000
Claims
High Limit Disability Claims

For High Limit Disability claims inquiries, contact us on this email.

Claims
Prize Indemnity, Weather and Event Cancellation Claims

For Prize Indemnity, Weather and Event Cancellation claims inquiries, contact us on this email.

Claims
ACM Claims

For ACM claims inquiries, contact us on this email.

Claims
ACM Loss Runs & Broker Requests

For ACM loss runs & broker requests, contact us on this email.

Claims
Product Contamination Claims

Report a claim where crisis response assistance is not needed.

Claims
Restaurant Recovery Claims

Report a claim where crisis response assistance is not needed.

Claims
Kidnap & Ransom Claims

Report a claim where crisis response assistance is not needed